- The new conversational AI-powered feature helps train travellers find confirmed tickets – even when their preferred train is waitlisted; now available in Hindi and English
- Rolls out a new campaign with Virat Kohli, Rajat Patidar and Venkatesh Iyer highlighting AI Seat Finder in action
Bengaluru, 8th May 2026: ConfirmTkt, India’s leadingtrain-ticketing platform and the Official Train Ticketing Partner of Royal Challengers Bengaluru (RCB) for 2026, today announced the launch of AI Seat Finder (powered by TARA, which is an AI native agent developed by ixigo), an intelligent, in-app feature designed to help users find confirmed train tickets with ease.
Integrated seamlessly into the ConfirmTkt app, AI Seat Finder (powered by TARA) is a conversational AI-powered feature which activatesas soon as a user begins searching for trains, analysing real-time availability to guide them towards the best possible travel options. It highlights trains with confirmed seats, suggests train alternatives across routes, boarding points and departure times,and allows users to interact conversationally with queries such as “Show me confirmed train tickets after 5 PM” or “Which trains with confirmed seats will reach the earliest?” In doing so, it transforms what has traditionally been a fragmented, multi-stepand uncertain booking experience into a simple, guided journey.
In a category where millions of users drop off due to waitlists or lack of clarity, AI Seat Finder (powered by TARA) introduces a fundamentallynew and innovative way to discover and book train tickets. By combining real-time data with conversational AI, it removes the guesswork from the process and makes finding a confirmed train seat faster, more intuitive and significantly more seamless for travellersacross India.
Available in Hindi and English, the feature is designed to serve travellers across India, including those in non-metro and high train-trafficregions.
The launch is amplified by ConfirmTkt’s new campaign,‘Talk Travel Repeat – AI Seat Finder Dilayega Seat’, as it marks its third consecutive year as the Official Train Ticketing Partner of Royal Challengers Bengaluru (RCB).The campaign comes alive through a high-energy, humour-led ad film featuring RCB players Virat Kohli, Rajat Patidar and Venkatesh Iyer highlighting AI Seat Finder and how it is making it easier for train travellers to find confirmed tickets or same train alternateoptions. The campaign will be amplified across television, digital platforms, social media, and in-stadium integrations throughout the season, extending across digital, social, OOH and PR.
Commenting on the launch, Dinesh Kumar Kotha, CEO, ConfirmTkt & ixigo Trains, said, “Getting a confirmed train ticket in India has always involved a degree of uncertainty and effort. With AI Seat Finder (powered by TARA), we are reimagining this experienceby making it conversational and outcome-driven. Instead of navigating multiple options and screens, users can now simply express their intent and let the app guide them to the best possible journey. This is a significant step in our vision of building an AI-firsttravel experience that is simpler, more accessible and truly built around the needs of Indian travellers. We’re also excited to continue our partnership with RCB for the third year, bringing this innovation to millions of fans during the cricket season.”
Watch the new AI seat Finder x RCB film here: https://www.youtube.com/watch?v=FFUc5_Y_GrI
